Five Star enables you to access Guest Records by typing in the first letters of the guest's surname, with their full booking history available at the click of a button.
	Five Star enables you to automatically email personalised and individually addressed correspondence (as in Dear Mr Smith or Dear John) to hundreds of guests in less than a minute. This is ideal for advertising last minute availability.
	Five Star enables you to keep records of the payment of deposits, balances etc., and receive warning reports for late deposits and payments.
	Five Star enables you to automatically create and print customised confirmation letters and envelopes on your own stationery with just a click on the booking record.

	Five Star can accurately calculate prices according to your rate structures (however complex) based on specific property, season, and duration of booking with adjustments for short breaks, weekends etc.
	Five Star can remember specific discounts for special guests and then automatically apply them to bookings made by that guest.
	Five Star enables you to access an on-screen availability chart showing full details for any booking with just a click on the chart.
	Five Star can automatically update availability charts on your website after every booking. How can genuine real-time online booking help my business?
	Five Star automatically checks bookings from your website against the records on your computer to prevent double-bookings.

	Five Star can quote prices accurately according to your rate structure for bookings taken through your website.
	Five Star can automatically download into the system a guest's contact, payment and other details after each booking through your website, and can automatically create Guest and Booking Records for these bookings.
	Five Star can, if you choose, automatically take secure credit card payments for online bookings through your website.
	Five Star can enable multiple agencies to book and pay through your website, deducting and keeping track of commissions while preventing double bookings.

	Five Star can export revenue and receipts to leading small business accounting software.
	Five Star enables you to generate reports on occupancy, revenue, receipts etc., both for individual properties and for the whole business, for bank reconciliation, VAT, financial analysis etc.
	Five Star enables you to keep track of the marketing sources for bookings and provides analysis for each source, broken down by property if necessary.
	Five Star enables you to automatically back up all data to a remote server to protect all your business records from fire, theft and small children.
	Five Star can automatically print out arrival lists and cleaning schedules with names, cottages, notes etc.

	Five Star enables you to allow different levels of access to the system (read only; read and enter; read, enter and edit; read, enter, edit and delete etc.) to different people, using secure passwords.
	Five Star is fully networkable, allowing you to access it from more than one computer at the same time.

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